
Payment Security Guarantee
We are so confident about the transaction security we offer on our site that we back every online purchase with a security guarantee.- Our payment service secure server software encrypts all your personal information including credit or debit card number and name and address.The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.
- In the unlikely event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges or may limit your liability to just £50.00.
- If your bank or card issuer holds you liable, MakeMy will cover your liability up to £50.00 provided that the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made at MakeMy while using the payment service secure server.
A Few Important Notes
This guarantee only applies to credit or debit card purchases made using MakeMy's chosen secure payment service. This guarantee covers a maximum liability of £50.00. In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.
Please also read our Payment Help pages.
Privacy & Security of Your Personal Details
Your privacy is important to us. Any personal information you provide to us will be dealt with in accordance with this privacy policy. In the UK, we operate and are registered in accordance with applicable data protection legislation.
All of the MakeMy group of companies* is committed to protecting your privacy. This privacy policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us.
Whenever you supply personal information to any MakeMy group company we are obliged to deal with that information in a lawful way in accordance with the Data Protection Act 1998. We may request information from you in order to process your transaction, fulfil your order or provide you with the services and products you expect. This information may include, but is not limited to, details such as your name, your address, your e-mail address, telephone number and bank account details. If you subscribe to any MakeMy group service or product we will use your personal information to provide you with the service or product you select (e.g. sending you password reminders or notices about the relevant service or product being suspended for emergency or routine maintenance). In addition, we may collect information from you, for example, in order to reply to any enquiry you make of any MakeMy group company. We may use the information you provide for our own internal statistical purposes.
We will not disclose any personal information you provide to us to any third party organisation outside the MakeMy group of companies , unless we need to do so to provide you with the products or services you select or we are obliged or permitted by law to disclose it.
Whenever you submit personal information to any MakeMy group company you may opt out of receiving any further promotional material from the MakeMy group of companies. If you wish to opt out of receiving any promotional material from any MakeMy group company please contact us. However, if you do choose to have promotional material sent to you, you will be given the option to "unsubscribe" from receiving any further information about that product or service from us.
If you wish to correct or update any of the personal details we hold about you, please contact as soon as possible.
You have the right to request a copy of the personal information that we hold about you and have any inaccuracies corrected. Please contact us.
When you visit any MakeMy group company web site we may use a "cookie".Cookies are text files that identify your computer to our server.Any MakeMy group web sites may contain links to other web sites which are outside our control and are not covered by this Privacy Policy.Please note that, if you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
*'MakeMy' means any other company which is more than 50% owned or controlled by MakeMy or any of its wholly owned subsidiaries from time to time.
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